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and
logical.
Procedures,
on the other hand, are developed with the customers in mind. They
should benefit the customers of the company. They should be understandable,
and must be followed through easily by readers. They should also
offer options rather than restrictions.
When
you write a policy manual template and the manual itself, make
sure that it is concise. If you can express the rules and procedures
in fewer words, the better.
They
must also be realistic and factual,
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